Our people live and breathe customer service. They’re ready to help like no others in the storage business.
All our staff are highly knowledgeable about everything to do with self-storage – from storage units and storage facilities to safety and security. That’s because we invest time and effort in training and developing our employees, making sure our customers have truly positive experiences.
We know that using storage often comes at times of change or stress in people’s lives. Our staff are sensitive to this with their calm, friendly approach. They understand every customer’s situation is unique.
‘I have to admit I am fully satisfied with the services provided by Shurgard staff. They have been informative, helpful, precise, very friendly.
Other family members also used and are still using Shurgard' services and they can't stop their praises.
Thanks very much for such a professionnalism.’
---Customer at Shurgard Evere
‘Frequently needed help from the customer service on site, by phone or e-mail because I was often outside of the country. I am very pleased with the prompt and really helpful responses and with the friendly staff at the offices.’
---Customer at Shurgard Ghent Oostakker
‘I enjoy working at Shurgard knowing everyday I am going to meet my customers and help them through their life-changing situations. It's always great to see them leave the store with a happy feeling.’
---Manager at Shurgard Bruges
‘I have always loved helping people and working at Shurgard means just that. Customers often arrive at Shurgard with a lot of questions and it's nice that I could help answering them.’
---Manager at Shurgard Antwerpen Centrum